Privacy Policy

1. Scope

This Privacy Policy describes how TickerLab collects, uses, and protects information when you use our website, dashboard, and API services.

2. Information We Collect

• Account data: email, username, and encrypted authentication data.
• OAuth data: if you sign in with Google/GitHub, we store required provider identifiers and basic profile fields.
• Usage data: API request logs, timestamps, endpoint access, quota/credit consumption, and error logs.
• Device/log data: IP address, browser type, access time, and security logs.
• Billing data: order and payment status records (we do not store full sensitive payment instrument details).

3. How We Use Information

• Provide and operate the service (authentication, billing, quota control, security, and auditing).
• Improve reliability, performance, and product experience.
• Deliver support, service notices, and compliance-related communications.

4. Sharing and Disclosure

We do not sell your personal information. We may share limited data only when required:

• With your consent;
• With contracted service providers for payments, identity, hosting, or infrastructure operations;
• To comply with applicable laws, legal process, or regulatory requests.

5. Data Retention and Security

We apply reasonable technical and organizational safeguards, including access controls, encrypted transport, least-privilege access, and logging/audit mechanisms. Retention periods depend on business and legal requirements.

6. Your Rights

Subject to applicable law, you may request access, correction, deletion, or account closure. You may also discontinue use of the service at any time.

7. Cookies and Similar Technologies

We may use cookies/local storage for session management, usability, and basic security functions. You can manage cookie settings in your browser.

8. Children

Our services are intended for users with legal capacity. If you believe a child has provided information without proper consent, contact us immediately.

9. Policy Updates

We may update this policy from time to time. Material changes will be announced on-site or by email where appropriate. Continued use after updates means you accept the revised policy.

10. Contact

For privacy questions, contact us at [email protected].